Last Updated: July 16,2024
You may return most new, unopened items within 30 days of delivery for a full refund. lfthe return is aue to our error le.0., you received an incorrect or detective item), we will cover the returrhipping costs. However, if a product does notsupport a 30-day refund and return policy at the time of purchase, it cannot be refunded orreturned.
Refund Processing Time
Refunds are typically processed within four weeks after you hand your package over to the
● 5 to 10 business days for the return package to reach us
● 3 to 5 business days to process your return once received.
● 5 to 10 business days for your bank to process the refund request.
Return Process
If you need to return anitem, please Contact Us with your order number and details ofthe product you wish toreturn.We wil provide instructions on howto proced withthe retur.
Important:
● Returns to the original shipping address will not be accepted.
● A return shipping address will be provided via email after your return request is submitted.
● For any auestions or further assistance, please contact our customer service via the in-platform messaging system or emailus at sale2@daveychina.com.
General Return Requirements
All returned items must be in their original condition and meet the following requirements:
✔Unused and unaltered - No damage or sians ofuse beyond how it was originally received
✔ All parts and accessories intact – This includes any additional components.
✔ Original product packaging – Must include original boxes, bags, or protective materials.
● Cords, manuals, warranty and rebate cards, free gifts, or bonus items.
● Original tags, labels, and materials – Items must be returned with any accompanying documentation.
✔ Drained of any fuel or liquid – If applicable.
✔ Dismantled if assembled – If the item was assembled, it must be taken apart before return.
Return Responsibility
● If your return is due to incorrect or missing items, shipping damage, or quality issues, we will take responsibility and handle the matter accordingly.
● If the return is for any other reason not related to quality issues, the customer is responsible for return shipping costs.
● We do not support returns without a valid reason.